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AvoraSpace demonstration project

Customer Enquiry Desk

Website conversations and telephone enquiries lose context when they land in separate places.

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WORKING DEMO · fictional data · not a client deployment
Actual Customer Enquiry Desk working demonstration
Captured from the application below. All records and figures are fictional.

WHO IT IS FOR

Every enquiry, in context.

Service teams that need an organised hand-off from a customer enquiry to a person, task or appointment.

What was actually implemented

A scripted knowledge preview reusing AvoraSpace’s existing approved fictional chatbot content, a shared enquiry inbox, captured conversation history, a scripted call summary, local follow-up tasks and an isolated demonstration calendar.

A SHORT WALKTHROUGH

Try it for yourself.

  1. 01

    Open the approved knowledge section or ask one of the suggested questions. An unknown question gets an uncertainty response.

  2. 02

    Capture a fictional lead with an @example.com address. Select it in the inbox and inspect the saved conversation.

  3. 03

    Create a follow-up task or reserve a fictional appointment. Inspect the separate phone example to see a call summary.

Captured chat enquiry alongside the shared lead inbox
Captured chat enquiry alongside the shared lead inbox. This is a demonstration state, not a real customer result.

What you can test

  • Ask “What are your opening hours?” and inspect the approved response.
  • Ask an unapproved question and see the fallback—no invented answer.
  • Capture a lead, create a local follow-up task and reserve a simulated appointment.

Integration status

Knowledge answers and example call
SIMULATED
Appointment calendar and tasks
SIMULATED
Budget-limited live AI sandbox
NOT CONFIGURED
Recorded calls / public telephone line
NOT CONFIGURED

SANDBOX means isolated browser functionality. SIMULATED means no external service action takes place. Nothing here is labelled LIVE VERIFIED.

Known limitations

  • This public application does not call a live AI provider. Its exact approved-question responses are explicitly scripted.
  • The existing client chatbot integration is separate; it is not exposed here without a verified isolated budget-limited sandbox.
  • No real call audio, real appointments, emails or phone calls.
  • Up to 20 fictional enquiries and 40 conversation messages per tab.